KSL Security & Printer Services
282 Moody Street, 2nd Floor
Waltham, MA 02452
Sell and service printers and multifunction devices and physical security to prevent theft
KSL Printers provides convenient and cost-effective Managed Print Services to clients in the Greater Boston area. Pay a flat cost per page printed of copied that includes all service, all parts and labor and all supplies except paper. Save 5 to 40% and extend the life of you printers. We sell and service Xe service and supplies to keep clients’ printers up and running and remote printer monitoring to help resolve issues before they occur. We have certified technicians that live in the area so that our service can be provided in a responsive, efficient, and professional manner.
We help our clients:
•Control printing costs
• Improve employee productivity
• Increase print fleet performance
•Reduce time supporting printers
•Decrease their carbon footprint...scan, don't print
KSL Printers provides physical security to prevent theft of systems, AV, lab equipment or anything you do not want stolen
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Interview Q&A
How long have you been in business?
Since 1921 we started as typewriter repair company
What is your primary product or service?
Sell and service Xerox and HP printers and multifunction devices. We specialize in Xerox and have a very active Managed Print Services Program where clients pay an all inclusive pay per page program that saves IT time, administrative time and controls costs. We also sell physical security to prevent theft of valuable equipment.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Have been in Industry since 1969 spending 17 years with IBM and Xerox. 1nm 1987 started KSL Security & Printer Sevices. We lock valuable equipment down to prevent theft.
How do you differentiate yourself from other businesses in your category and area?
Fabulous service that is responsive and professional. Employees are tenured and understand client satisfaction is primary objective. We are local and respond quickly. We use OEM certified parts and supplies and guarantee everything we do.
How many locations do you have and do you have plans to expand?
One office in Waltham with parts storage in Cambridge
Provide detailed directions to your location
282 Moody St Suite 202 Waltham located in heart of Waltham
What type of payments do you accept?
lease, Visa, Amex, Mastercard, POs and checks
Which areas do you service?
Greater Boston.
Who owns your company or runs daily operations?
Edward Gallin owner
Sandi Mickle, Customer Services Manager
What are your hours of operation?
8:30-5:00 M-F
What is the best compliment anyone can give you?
Keep using our services and product continually send us other clients. Many clients come to KSL after using other service companies as we guarantee our work 100%
What is your favorite quote or Bible verse?
The Golden Rule: Treat others as you want to be treated
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